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Complaints

The men and women of the JPSO work hard each day to protect you and your family, the local businesses, and the many visitors to our parish.  We are striving to address any issue that arises in a professional and efficient manner.  Should you have a complaint about one of our employees or officers, it would be handled by our Internal Management Division.

The Internal Management Division (i.e., “Internal Affairs”) is responsible for receiving, processing, and investigating non-criminal complaints initiated by citizens against employees or officers of the JPSO.  Criminal complaints are handled by the Criminal or Special Investigation Bureaus.  To ensure the public’s trust and maintain the integrity of this office, all complaints are handled timely and objectively. 

Should you have a complaint, you can call us or you can write or visit us at:

NON CRIMINAL COMPLAINTS:
Internal Management Division
3421 N. Causeway Blvd, Suite 600
504-832-2362

CRIMINAL COMPLAINTS
Special Investigations Bureau or
Criminal Investigations Bureau
725 Maple Street
504-364-5300

Our offices are open from 8:30 am to 4:30 pm, Monday through Friday (except for holidays).

If you feel the need to immediately file a complaint and our offices are closed, you can call “911”.